Shipping Policy
Shipment processing times
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or
holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow
additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will
contact you via email or telephone.
Shipping rates & delivery estimates
Shipping charges for your orders will be calculated and displayed at checkout.
Estimated delivery time: 1-2 business days
Delivery delays can occasionally occur.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation Email once your order has shipped containing your tracking
number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Room Rainbows is not responsible for any customs and taxes applied to your order. All fees imposed
during or after shipping are the responsibility of the customer (tariffs, taxes).
Damages
Room Rainbows is not liable for any products damaged or lost during shipping. If you received your
order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Contact Us
If you have any questions about this shipping policy, you can contact us by sending us an email